#Fitbit connect plug in a dongle how to#

After each step, try to sync and see if that solved your problem.ġ. If your Fitbit isn't syncing with your iPhone, try each of these troubleshooting steps.

#Fitbit connect plug in a dongle how to#

How to get your Fitbit to sync with your iPhone For specific instructions for restarting each model, you can see Fitbit's help article.įor specific advice on getting your Fitbit to sync with your iPhone, Android, PC, or Mac, read on. The exact process for restarting a Fitbit varies by model, but for many models, you can place it in the charger and hold its side button until you see it restart. It might also be a good idea to restart your Fitbit to make sure it's working properly. If necessary, place it on its charger for 30 minutes. Performing a reset on the Fitbit or the device you're syncing with can also resolve a lot of common issues.īefore you try any specific troubleshooting for your phone or computer, make sure your Fitbit is charged. If you can usually sync but your Fitbit suddenly refuses to work, it's usually the result of a problem with your wireless connection, so toggling your device's Bluetooth can help. Of course, technology doesn't always work the way you expect, and you might occasionally find that your Fitbit stubbornly refuses to sync. When everything is working properly, your Fitbit works effortlessly in the background, syncing with your phone or computer and keeping you informed about your health and fitness data whenever you need it.